Vonage, a voice-over internet protocol phone service provider, takes a leadership position in its market by showcasing the technology's value - even in the face of Hurricane Katrina.
It wound up taking a natural disaster to help rescue Vonage from a PR nightmare. Back in May, the Federal Communications Commission listened to the horror stories of customers who couldn't get through to 911 emergency services because they only subscribed to internet-connected, or voice-over internet protocol (VoIP), phone connections. Regulators heard ...