Since starting at Starbucks in 2006, Valerie Banks O'Neil has worked on creating a unified voice for the company as it navigated its way through various transformations. These changes have included Starbucks' founder Howard Schultz's return as CEO and president, the company's first store closures and workforce reductions, the launch of Pike's Place Roast and VIA Ready Brew, and key international market expansions. In her current role, O'Neil is focused on enhancing communications and engagement with Starbucks' partners/employees across the ...