When Mike Warren became CEO of Alagasco, the largest natural gas utility in Alabama, he wanted the company to be more innovative.

To get his point across, he bought a rubber stamp shaped like a dinosaur. When work came across his desk that represented "old thinking," he stamped it and sent it back to the owner.

Communication Solutions newsletter recounts this story as a creative way to get employees to embrace new ideas. While harsh, it addresses an issue facing organizations ...