As fears of an imminent global flu pandemic begin to subside, now is the time for corporate communicators to reflect and ask key questions: Were we prepared? Did we communicate effectively with our employees?

As we know from September 11, Hurricane Katrina, and, most recently, the influenza A (H1N1) virus, it is not a matter of if a disaster or crisis will strike, but when. Since 2001, companies have made great strides in strengthening their business continuity plans, and many ...