In more than 35 years as a journalist and communications professional, I've noticed a steady decline in the art and craft of writing. As jotting notes, letters, and even books on a computer has become easier in this age of Twitter, writers are employing less care than ever in their written business communications.
In fact, too many young professionals with whom I work haven't a clue as to how to write an effective email to a colleague, a boss, or a ...