Company

Starbucks

Campaign

Natural Fusions launch

Agency mix

BBDO, Catapult, Digitas, Blast Radius, Edelman

Lead agency

BBDO

In-house team

Corey duBrowa, VP of global comms; Alan Hilowitz, senior manager of global consumer PR; Michele Waits, director of US packaged coffee; Jennifer Berger, director of marketing and advertising services

What Starbucks has gained in retail awareness in recent years, it lacks in market share, with 4% of the 65 billion cups of coffee consumed annually in the US. In ...