With all the uncertainty caused by the current economic climate, a lot of agencies are experiencing low morale. At the same time, it's important for your management team to get to the bottom of what's going on and to develop and execute proactive solutions.
Appoint someone from the team, or even a disinterested outsider, to lead the effort so the problem has an “owner.” Conduct exit interviews in order to better understand the reasons for departures and encourage remaining staff to ...