When director Kevin Smith was recently booted from a Southwest Airlines flight for reportedly not fitting in a standard seat, he immediately took to Twitter to share his thoughts with his 1.6 million followers. What came next was a media circus surrounding the airline's Customer of Size policy, a 25-year-old practice requiring some passengers to purchase two seats for accommodation. In the days after the incident, Smith racked up more than 100 tweets on the matter, posted accounts of his ...