NEW YORK: Companies are increasingly using digital media to help them more clearly explain their sustainability and corporate social responsibility progress this year.

Bank of America's second annual CSR report, released last week, is more than 120 pages long, so the company is using social media, video, and infographics to share the report's contents with stakeholders.

“Our report is typically long, with a lot of information and data,” said Noelle Bell, SVP and communications manager at Bank of America. “We ...