It would seem unlikely that a shoe manufacturer would need much crisis communications help, yet Colorado-based Crocs has faced negative media attention during the past few years after reports surfaced of injuries related to its shoes getting caught in escalators. Early last year, Crocs ended its relationship with Ogilvy PR Worldwide and hired Linhart PR, after an extensive RFP process. And though Linhart wasn't specifically hired for crisis help, Crocs senior PR manager Tia Mattson couldn't be more pleased with ...