ATLANTA: Communications 21, has introduced five new products for b-to-b and b-to-c clients. It includes: BeHeard, a media training program; Direct Dialogue provides an e-mail marketing solution; Media Relations Tackle Box provides clients with a kit for traditional, online, and social media outreach; Marketing Dashboard: Plan on a Page puts all of the marketing plan on one page; and its new C21Com Audit analyzes a company's brand and provides steps for strengthening or maintaining the brand across media.