Hughes' 'listening' tour will only pay off if the US hears what Muslim audiences are saying
Karen Hughes has taken on the most thankless task in the Bush administration - the effort to improve America's image in the Arab world - and already it's clear that the job that previously defeated two extraordinarily smart professional communicators (advertising veteran Charlotte Beers and former ambassador Margaret Tutwiler) has not gotten any easier in the past 18 months.
It's been that long since Tutwiler moved ...