TORONTO: The Toronto Police Service (TPS) has launched a campaign to stop consumers from pocket-dialing 9-1-1 on their cell phones. Similar campaigns will be launched around Ontario in coming months.
About 18% of all 9-1-1 calls in Toronto in 2011 were pocket dials or misdials, which took its toll on call centers in the city, the police force said.
“When we have a pocket dial, the operator is hearing sounds that could indicate a struggle is taking place or someone who ...