While social media has a growing role in healthcare communications among peer patient communities, a national Capstrat-Public Policy Polling survey finds Americans have reservations about using popular digital tools in certain instances. These results reveal thoughts on the use of online forums to communicate with doctors, as well as a breakdown by ethnic group of people's willingness to use online options for various tasks.
SOURCE: Joint study by Capstrat and Public Policy Polling of 843 registered voters. The survey was conducted ...