SAN FRANCISCO: Lithium Technologies, a social customer-service software developer, has hired Bite Communications as global AOR, following a competitive agency search.

Bite will focus on raising awareness of Lithium and promoting the value of social customer-experience software in the US and European markets.

The scope of work includes media relations, strategic council, and developing communications and thought leadership programs.

Bite VP Bill Danon will lead the global account from San Francisco.

“This is exactly the ...