MEMPHIS, TN: A Tweet by a Ketchum staffer that was visiting agency client FedEx in its hometown prompted an angry memo that reached executives on both sides and the blogosphere.
A Twitter post made by the screen name “keyinfluencer,” which lists James Andrews, VP, director of interactive at Ketchum, as its owner, made the “true confession” that “I'm in one of those towns where I scratch my head and say ‘I would die if I had to live here!'”