Disney's parks and resorts are defined by their beaming crowds. But when Disney Parks and Resorts embarks on an integrated marketing program, it starts with just one person: A guest (From the Management Marketing Survey).

Disney's parks and resorts are defined by their beaming crowds. But when Disney Parks and Resorts embarks on an integrated marketing program, it starts with just one person: A guest.

“It's a market of one,” says Michael Mendenhall, EVP of global marketing for Disney Destinations. ...