Morning ritual
It alternates between looking at my BlackBerry, preparing my daughter for school, and a two-hour commute to New York.

Required reading
My priority is to stay up to date on healthcare news from a broad range of print and online sources. I've never outgrown my monitoring roots.

First PR job
I was marketing manager at the United Way Gifts-in-Kind program, publicizing efforts for the world's largest online product donation marketplace, where items from the US' ...