A solid IR strategy is vital for all companies - whether they're in the middle of a turnaround or just starting out.
For O'Charley's, a line of more than 200 casual dining restaurants throughout the Southeast and Midwest US, the trouble came from several directions.
The company enjoyed success throughout most of the 1990s and into the new decade, but by late 2005, the outlook was not positive. Operational problems, such as costs that were out of line with the industry ...