Stressing over how to get things done is as old as a "how many people does it take to change a light bulb" joke. And just like the light bulb, bureaucracy touches everyone and burns those who linger too long.
Yet, to dismiss all unwieldy process as bureaucracy overlooks a significant contribution of communicators. Peel away the thickening layers of frustration and disdain, and what's left is a granular truth. What looks like - and can feel like - bureaucracy is ...