As the realm of social business evolves and catches on with brands large and small, we've seen a number of new job functions come up – most notably, the role of the community manager.
IBM, a Text 100 client, recently published three trend predictions for the year ahead, one being community management as a key for activating members in an “online location around common interests and topics.”
While community management has been around for years, it's only just starting to take ...