Agencies frequently grouse over the RFP process from unannounced cattle calls to the involvement of pencil-counting procurement trolls. They also have their favorite clients who allow them full involvement in the business, creating a true partnership, and others they wish they had never signed on that dotted NDA line. Sometimes firms' accusations are spot on, other times not. The mess that is the California High-Speed Rail Authority PR account falls into the former.
PRWeek has chronicled this account over the ...