It's hard to run a big company. It's hard to be nimble when you're huge. It's hard to innovate while managing risk. It's hard to be responsive while watching costs.
Policies are established to keep order and provide guidance, but these policies have a way of taking on a life of their own, and pretty soon you're just plain bureaucratic.
It's a fascinating process to observe. I had the good fortune of having the entire DNA of big-company-disease revealed to ...