Yesterday, my 5-year-old son, Benjamin, explained over his bowl of cereal to his visiting aunt, “T-ball is better than real baseball, because in T-ball everyone wins.” Now before you go “aww!” on the simple aspirational truths “from the mouth of babes,” read on. He continued, “even the losers get to win; but I'm never the loser.”
With more than a decade in healthcare PR, I am struck by the similar pervasive attitudes in healthcare. Namely, we talk a good game, but ...