While all companies undergoing transitions suffer slings and arrows, it is fair to say that AOL has encountered a fusillade.
The company's subscription woes - both transitioning from paid to free access and having disgruntled customers record interactions with the customer service desk - are just one of the myriad issues AOL must face and, to be honest, has been facing ever since merging with Time Warner. AOL has always had its critics: PC World hyperbolically named AOL the worst ...