We are all familiar with issues management. A typical issue lasts two or three days. A lengthy one may stretch to 10 days. At Trans-Canada, it's more than 500 days into managing the issues surrounding our Keystone XL Oil Pipeline and there are still nearly three months left before we experience any daylight.
I have never seen anything like it in 25 years.
Phase one of the pipeline began delivering oil to the midwestern US in summer 2010 with little fanfare. ...