A PR student recently sent me an e-mail response she received from one of the best-known companies in the land. The nameless e-mailer said the organization could only answer her previously raised questions if “the proper internal question process is followed.” This response arrived SIX weeks after the student e-mailed a simple request for information to a PR practitioner at the company.
Ignoring student requests is not a new issue, but it may be worsening due to the growing number of ...