Measurement remains daunting for some, but many organizations have reached the point where they won't do anything without being able to quantify it.
Measurement is certainly not a new concept for Sun Microsystems. The company has long been very vocal about its commitment to both the idea and practice.
"We're a very quantitative company," says Karen Kahn, Sun's VP of global communications. "If you can't measure it, chances are we're not going to do it. That's just the culture here." And ...