1 Jet Blue
Known to many as the Valentine's Day Massacre, the ice storm that crippled the Northeast last February grounded planes on the runway for up to 12 hours. The PR backlash eventually led to CEO David Neeleman resigning.
2 Mattel toy recall
With more than 20 million toys recalled, this was probably the longest-running crisis story of the year. Regaining the trust of parents around the world will be an arduous task.
3 Taco Bell rats
After getting ...