crisis management

Bribery, cover-up allegations present comms challenges for Wal-Mart

April 27, 2012

Crisis communications experts are giving Wal-Mart mixed grades for its response to accusations that company employees bribed Mexican officials to quickly build stores in the country.
 

Penn State picks Edelman, La Torre for comms support

April 25, 2012

UNIVERSITY PARK, PA: Penn State University has hired Edelman and La Torre Communications for corporate communications, media relations, and stakeholder engagement support as it recovers from the Jerry Sandusky child-abuse scandal.
 

Penn State spent $5M on crisis comms, investigations

April 18, 2012

Penn State University has spent more than $5.3 million on firms for internal investigations and crisis communications, including work done by Ketchum and Kekst and Company.
 

Beef industry fights 'pink slime' claims

March 29, 2012

WASHINGTON: The US beef industry is fighting back against claims that "pink slime" oozes through its products.
 

Penn State still has a lot to learn about navigating a crisis

February 01, 2012

There is a Golden Rule in medicine, first do no harm.
 

Scandals teach schools some vital lessons in crisis comms

February 01, 2012

In 2006, Duke University was propelled into a frenzy of media scrutiny following allegations of sexual abuse by three lacrosse players that were later dismissed.
 

Character defines the crisis response

Emmanuel Tchividjian, Ruder Finn February 01, 2012

On January 13, the Costa Concordia, a 144,000-ton, $600 million cruise ship with 4,200 passengers and crew members hit some rocks off the coast of the Italian island of Giglio and capsized.
 

Kodak files for Chapter 11

January 19, 2012

Kodak filed for Chapter 11 bankruptcy early Thursday morning, following weeks of speculation about its financial future.
 

Is it always necessary for companies to apologize following a comms crisis?

January 01, 2012

Your parents taught you that when you do something wrong, you should apologize.
 

BP touts progress ahead of oil spill's two-year anniversary

December 30, 2011

BP's post-Deepwater reputation rehab continues this week with a new campaign. The oil company unveiled a multifaceted campaign to update the public on its progress in restoring the Gulf Coast region as the second anniversary of the accidents nears.
 

Video: Micho Spring, Weber Shandwick

December 09, 2011

PRWeek's Frank Washkuch speaks with Micho Spring, chairperson of Weber Shandwick's global corporate practice, about the agency's survey on corporate crisis.
 

PR rarely causes problems, but it frequently solves them

December 01, 2011

Much of the discussion at PRWeek's recent NEXT Conference at The TimesCenter in New York revolved around cementing communications' place at the epicenter of corporations and organizations to ensure it is embedded in top-level strategy and plays a fundamental role in how companies do business.
 

Paterno hires TMG

November 09, 2011

Penn State University head football coach Joe Paterno, who announced his retirement today, has reportedly hired Arlington, VA-based TMG Strategies.
 

Something stinks in Cain's response

November 04, 2011

Since Politico broke the news this past weekend that Herman Cain faced sexual harassment charges while leading the National Restaurant Association in the 1990s by two women, the Republican presidential hopeful's campaign has appeared to believe this one might just blow over.
 

MZ, MVL unite to form @titude Global

October 27, 2011

SAO PAULO, BRAZIL: MZ Group, an international IR and corporate agency, has merged with Brazil-based MVL Communications to form @titude Global.
 

The right answer is even more important in a crisis

Robert Leaf October 07, 2011

Today, CEOs, and the people directly under them, are facing more pressure than ever before, as Rupert Murdoch found out.
 

J.C. Penney gets a dressing down for controversial kids' shirt

September 01, 2011

J. C. Penney Company recently released a girls' shirt that sparked an uproar among consumers, who vetted their displeasure throughout the social networks. The shirt read: "I'm too pretty to do my homework so my brother has to do it for me."
 

A tale of new cities

Emily Scardino September 01, 2011

Whether a calamity was truly historic or exacerbated by the media, PR execs have a vital role in defining their regions. PRWeek looks at how four cities have reshaped their reputations.
 

Cargill responds to turkey recall

August 04, 2011

MINNETONKA, MN: Cargill is working with government bodies and tapping social media channels to provide transparency in response to the recall of 36 million pounds of ground turkey.
 

Aflac emerges from crisis and controversy to find new voice

August 01, 2011

Aflac's in-house team had to control both the Japan and the duck stories, while also finding a new voice for its iconic character.
 

Hill & Knowlton creates position to handle crises globally

Michelle Lodge April 21, 2011

NEW YORK: Hill & Knowlton has appointed Chris Gidez to the newly created position of global practice leader, in which he'll coordinate crisis work for the company around the world.
 

Don't run away from advocates

Steve Rabin April 06, 2011

If you've been involved in issues management you know the drill... an activist's challenging blog, letter to the CEO, or threatened boycott triggers a flurry of activity.
 

BP: A year later

February 01, 2011

With the one-year anniversary of the Deepwater Horizon oil rig explosion looming, PRWeek revisits our coverage of BP's response to the crisis in retrospect and assesses the impact on all parties affected.
 

In the right hands, a speech's comms impact can't be rivaled

February 01, 2011

Crises are exciting. Don't get me wrong - everyone wants to avoid them, but in the industry in which this title's readers ply their trade, crises are measuring sticks.
 

HP looks to begin 2011 with a clean slate

January 07, 2011

The senior marketing and management merry-go-round at Hewlett-Packard has continued into 2011, with the surprise departure earlier this week of CMO Michael Mendenhall, exclusively revealed by PRWeek.
 

What TV pundits get wrong about crisis

Larry Kamer September 20, 2010

If you've got non-billable time today, look at Charlie Brooker's "How to report the news."
 

Proper crisis management can go a long way toward protecting the brand

Anita Dunn September 01, 2010

When the USDA, the White House, and the mainstream media fell prey to a doctored video that claimed to give reverse racism a name - Shirley Sherrod - it underscored the need for organizations large and small to review their crisis communications plans, particularly given the speed of information flow in our digital age.
 

Oil firms donate $1 billion to response system for Gulf

July 21, 2010

In what appears to be an attempt to rebuild confidence in the oil drilling industry, four of the world's largest oil firms are reportedly investing $1 billion to set up a rapid response system to deal with future spills in the Gulf of Mexico.
 

P&G opens up on comms steps during Pampers crisis

May 10, 2010

What's unusual about P&G's crisis effort, which, in this case, seems premeditated and flawless based on a detailed account in Ad Age, is the company's transparency on its crisis communications strategy.
 

BP focuses on response rather than reputation in current crisis communications

May 07, 2010

Despite a slow start to its crisis communications effort, BP is using a variety of media tools to guide the company through its response to the oil spill in the Gulf of Mexico.
 
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