Guest Column Articles

Americans deserve honesty from politicians, not poetic responses

Dan Gillmor September 08, 2008

It's been said that politicians campaign in poetry and govern in prose. Maybe that explains why voters keep hearing nursery-rhyme solutions to enormously complex problems.
 

Theory vs. practice? The correct answer is both for PR education

Tom Martin September 01, 2008

As I write this, thousands of faculty members in schools of communication, journalism, and related disciplines all across the country are beginning a new academic year. While estimates vary, it is safe to say that more than 50,000 - perhaps as many as 75,000 - students of communication, journalism, PR, and similar majors are cutting the tags off their new backpacks, scuffing up their flip-flops, and saying goodbye to their summer friends as they head back to campus.
 

PR shares in blame for climate of fear that is gripping America

Greg Schneiders August 25, 2008

Are terrorist groups like al Qaeda a "major threat" to the American people? According to a recent Pew Research Center survey, 72% of Americans think so.
 

IR pros have to do a better job of actually relating to investors

Fred Bratman August 18, 2008

Boards of directors are often unpleasantly surprised when an investor becomes an activist and launches an attack on the company, pushing them to put the company up for sale or to spin off a unit. They are caught off-guard not necessarily because they were unaware of the investor's dissatisfaction with performance or pace of growth, but instead with the timing of the attack.
 

Comcast's version of customer service should concern patrons

Dan Gillmor August 11, 2008

A wall poster caught my eye on a recent visit to a San Francisco company that provides online customer support. "Customer service," it announced, "is the new marketing."
 

Economic downturn is creating new opportunity for the nimble

Dan Orsborn August 04, 2008

With news of volatile stock markets, soaring gas prices, housing foreclosures, and bank failures making headlines, every conversation about new business understandably centers around one basic question, "Which industries should we pursue?"
 

Where's the beef? The keys to calming a panicked population

Bob Feldman July 24, 2008

This month, I'll shift from internal management to issues management, and our case study comes straight from the past few weeks' headlines:
 

With a lack of men entering PR, we need new ideas for recruiting

Tom Martin July 21, 2008

Anyone who has spent time lately in college classrooms speaking to students in PR and communication disciplines has seen first-hand an unmistakable trend. The field is finding it increasingly difficult to attract male students.
 

PR, IR advisers have Kekst to thank for their seat at the table

Fred Bratman July 14, 2008

The recent announcement that Gershon Kekst was selling the firm that bears his name to the French giant Publicis might signal the end of an era, though Kekst himself would surely scoff at the idea.
 

Digital age gives truth a fighting chance to counteract the smears

Dan Gillmor June 23, 2008

Bill Clinton got a hard lesson recently in a new rule of politics. Sen. Barack Obama (D-IL), meanwhile, tried to make some new rules of his own.