Dan Gillmor

 
Dan Gillmore writes a monthly column for PRWeek.
 

Recent Articles

The damage to the Olympic brand is likely beyond repair

April 21, 2008

Even before protesters started disrupting the Olympic Torch relay on several continents, the Games had long since lost its luster as anything but an extremely big-time professional sports meet. Now it's turning into a big-time PR disaster for the host nation, China, and the feckless International Olympic Committee.

Apologies simply won't cut it when promises aren't kept

April 07, 2008

The old aphorism - "Under-promise, over-deliver" - remains timely. But it's never been so relevant as it is now during an age when systems of all kinds are growing ever-more complex.

Economic upheaval creating an urgent need for leadership

March 24, 2008

When a company gets into trouble, one of its essential recovery tools is solid leadership. This goes beyond keeping employees on track.

United Airlines staff rift hurts its customers in the long run

March 10, 2008

Awhile back, I wrote in this space about a PR innovation at United Airlines: Channel 9 on the audio system was devoted to communications among pilots and air-traffic controllers.

Blogger's Polk Award triumph is a banner day for new media

February 25, 2008

Even now, I get calls from reporters asking if bloggers are journalists. Sigh. The answer, of course, is that most are not, and that some are.

It's time that campaign staffs realize that sleaze isn't selling

February 11, 2008

Anyone with the slightest appreciation of irony would surely have appreciated a recent editorial in The Wall Street Journal.

Universities play key role in shaping media entrepreneurs

January 28, 2008

A cliche of business holds that good ideas are a dime a dozen; it's hard work and investment capital that turn them into businesses. As with most cliches, this one has a solid foundation of truth.

Apple could use a polishing of Jobs-led arrogance with press

January 14, 2008

A few years ago, I joined a gaggle of technology journalists at the Cupertino, CA, headquarters of what was then called Apple Computer. (The company is called Apple now.) The occasion was an announcement of some sort; I've long since forgotten the specifics.

Test your predictions for the industry's big stories in 2008

December 24, 2007

After a tumultuous 2007, I offer below some predictions for 2008. Apologies to William Safire, my favorite columnist who popularized this gimmick during his long stint at The New York Times. (Answers below. Note: "all" or "none" are OK.)

Online news sites critical for holding reporters accountable

December 10, 2007

A measure of honor in journalism is the willingness to own up to mistakes. By that standard, Time has failed with a grossly inadequate response to some serious recent misinformation it foisted on readers.
 
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